Certified Spanish Speaking MA Integrated Pain Management

Certified Spanish Speaking MA

Full Time • Integrated Pain Management
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Arlington Heights. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

  • Must have a minimum of at least 6 months in a similar role.
  • Must have a Medical Assistant Certificate.
  • Must speak Spanish.

Hours of operations:

Arlington Heights - FT position only – M/F – 9 am to 5:00 pm – Hours can vary per the patient load. 

Responsibilities:

Patient Reception and Recovery Room:

  • Efficiently manage patient check-in and check-out processes.
  • Accurately verify patient information and insurance details.
  • Schedule and manage patient appointments.
  • Address billing inquiries and process payments.
  • Follow directions of Nurse Manager.
Clinical Support
 
  • Prepare the examination room and main cleanliness.
  • Accurately take and record vital signs.
  • Assist providers with medical procedures.
  • Perform basic diagnostic tests as needed.

Patient Care and Education

  • Provide high-quality patient education regarding procedures and care.
  • Communicate effectively and empathically with patients. 

Documentation and Records Management

  • Maintain accurate documentation in electronic health records (EHR)
  • Prepare and organize patient records and charts.
  • Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

  • Coordinate patient care with other healthcare providers.
  • Follow up on referrals and external medical records.
  • Contribute to case management and care planning.
 
Specialized Tasks

  • Assist with occupational health assessments and documentation.

Communication and Coordination

  • Facilitate effective communication between staff and providers.
  • Act as a liaison to ensure smooth clinic operations.

 Training and Development

  • Participate in ongoing training sessions.
  • Assist in training new FD/MA staff. 
Quality Assurance and Improvement

  • Engage in quality improvement initiatives.
  • Provide feedback to improve office procedures.

 Key Competencies:

  • Attention to detail and organizational skills
  • Excellent verbal and written communication skills 
  • Ability to multitask in a fast-paced environment
  • Strong interpersonal and teamwork abilities
Benefits and Perks: - Only for FT positions

  • AFLAC insurance: Available after 90 days of employment.
  • Health, Vision and Dental after 90 days of employment, Employer will pay 50%
  • 5 paid sick days per year after 30 days, 2 weeks paid vacation after 90 days of employment.
  • 401K after 1 year of employment
What we are looking for:

  • A warm, approachable personality with a customer-focused mindset.
  • Ability to multitask and prioritize in a fast-paced environment.
  • A team player who can also work independently.
  • Reliable and punctual with a strong work ethic.
Pay range:

  • $ 21.00 to 23.00 an hour with an MA certification and experience.
Location
Arlington Heights – 415 W. Golf Rd., Arlington Heights, IL 60005

Compensation: $21.00 - $23.00 per hour




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