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Front Desk Medical Assistant (FD/MA) Spanish speaking MAT

Front Desk Medical Assistant (FD/MA) Spanish speaking

Full Time • MAT
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
Front Desk Medical Assistant (FD/MA)
Location: Integrated Pain Management (IPM), Matteson, IL

We are seeking a Front Desk Medical Assistant (FD/MA) to join our team at Integrated Pain Management (IPM) in Matteson, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

  • Minimum of 6 months in a similar role.
  • Certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply).
Hours

  • Monday through Friday, starting at 8:00 AM and typically ending at 4:30 PM, with occasional late days extending until 6:00 PM.
Responsibilities

Patient Reception and Administration

  • Efficiently manage patient check-in and check-out processes.
  • Accurately verify patient information and insurance details.
  • Schedule and manage patient appointments.
  • Address billing inquiries and process payments.
Clinical Support

  • Prepare examination rooms and maintain cleanliness.
  • Accurately take and record vital signs.
  • Assist providers with medical procedures.
  • Perform basic diagnostic tests as needed.
Patient Care and Education

  • Provide high-quality patient education regarding procedures and care.
  • Communicate effectively and empathetically with patients.
Documentation and Records Management

  • Maintain accurate documentation in electronic health records (EHR).
  • Prepare and organize patient charts.
  • Complete forms related to worker’s compensation and personal injury cases.
Care Coordination

  • Coordinate patient care with other healthcare providers.
  • Follow up on referrals and external medical records.
  • Contribute to case management and care planning.
Specialized Tasks

  • Support in managing worker’s compensation and personal injury cases.
  • Assist with occupational health assessments and documentation.
Communication and Coordination

  • Facilitate effective communication between staff and providers.
  • Act as a liaison to ensure smooth clinic operations.
Training and Development

  • Participate in ongoing training sessions.
  • Assist in training new FD/MA staff.
Quality Assurance and Improvement

  • Engage in quality improvement initiatives.
  • Provide feedback to improve office procedures.
Key Competencies

  • Attention to detail and organizational skills.
  • Excellent verbal and written communication.
  • Ability to multitask in a fast-paced environment.
  • Strong interpersonal and teamwork abilities.
Benefits & Perks

Performance-Based Bonus Pay

  • Your hard work will be recognized with bonus opportunities tied to your performance.
Holiday Gifts

  • Celebrate the season with us through thoughtful holiday gifts.
AFLAC Insurance

  • Available after 90 days of employment.
401(k) Matching:

  • 1% non-contributing match provided by the company.
  • Up to 4% match with employee contributions after 1 year of employment.
What We’re Looking For

  • A warm, approachable personality with a customer-focused mindset.
  • Ability to multitask and prioritize in a fast-paced environment.
  • A team player who can also work independently.
  • Reliable and punctual with a strong work ethic.
We look forward to welcoming a new member to our team who shares our passion for delivering excellent care and service to our patients
Compensation: $17.00 per hour




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